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Premier Inn Horsham, Horsham

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Check-in
04Apr2025Select date
Check-out
05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

57 North Street, Horsham, United Kingdom
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Getting around

A list of all available modes of transport

City Centre
Horsham700 m
Airports
London Gatwick (LGW) 17.8 km
London Heathrow (LHR) 70.4 km
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi

Dining

  • Restaurant

Room features

  • Air conditioning

Media

  • Television
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Location

57 North Street, Horsham, United Kingdom
Map view
57 North Street, Horsham, United Kingdom
Nearby
Park
Horsham Park
500 m
Pavilions In The Park in Horsham
High Places Horsham
470 m
Restaurants
Crates
720 m
24A Carfax
Steak Expectations
760 m
Carfax
Jumbo Chinese and Thai Take Away
930 m
53 London Road
Pizza Hut
960 m
Delivery Under New Ownership 28 Queen Street
Panino Cafe
880 m
44 Carfax
Hong Kong Takeaway
850 m
25 East Street
Beeches Buffet
840 m
1 East Street

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
friendly staff
great location
dining quality
some service issues
7.6/10
Very good
Rooms
7.5
Location
8.7
Service
7.9
Dining
6.7
Guest reviews
7.6/10
based on 10 reviews
8.1
8.1/10 based on 308 reviews
Victor
United States, June  2024
7.4/10

The hotel's rooms were really complete and nice, clean, and tidy, although the humid nights made sleeping uncomfortable, forcing us to use a fan or endure the noise from outside. The staff, however, were always very helpful and polite, ready to assist at any time of the day or night.

Rooms
7.0
The rooms were clean and tidy, but the humidity made sleep difficult, and noise from heavy traffic outside was disruptive.
Service
9.0
The staff were super friendly, always willing to help, never giving the impression of being overly strict.
Location
8.0
The location was convenient, right across from Horsham Station, although the busy road outside could be noisy.
Dining
6.0
The dining experience could be more organized and efficient, resembling a motorway service station, although there was a good selection of breakfast items.
Facilities
7.0
Facilities were basic, but satisfactory for our needs.
Michael
United States, June  2024
7.6/10

My stay at the hotel was fantastic! The rooms were great, spacious, and there was plenty of hot water without any issues. The staff were extremely warm and helpful, always ready to assist, day or night. They even made sure I had everything I needed to be comfortable. However, the dining experience left something to be desired. The location was perfect for me, being close to the park and just a short walk away from the town center. Overall, it was a comfortable and pleasant stay with some minor drawbacks.

Rooms
9.0
The rooms were great and had plenty of hot water. The staff were helpful and polite at all times.
Service
7.0
The staff were friendly and always ready to assist. However, there were some issues with the breakfast service that need to be addressed.
Location
9.0
The location was perfect for my needs, with the park nearby and easy access to the train station. The staff at both the hotel and the restaurant were brilliant.
Dining
6.0
While the dining staff were friendly, the quality of the food could be improved. The Beefeater deal was not up to expectations.
Facilities
7.0
The hotel facilities were sufficient for my stay, but there is room for improvement in certain areas.
friendly staff
dining quality
Harold
United Kingdom, May  2024
8.8/10

My stay at the hotel was delightful. The room I stayed in was smart, warm, and comfortable, and it was impeccably clean. The breakfast at the Beefeater next door provided excellent value for money. The service was top-notch, with extremely helpful and friendly staff making my weekend even more enjoyable. The location was perfect, being so close to the town center, a local park, and right across from the train station. The dining options were diverse, catering to all tastes and needs. Overall, a fantastic experience with great value for money.

Rooms
9.0
The room was smart, warm, and comfortable, and very clean.
Service
9.0
The staff were extremely helpful, very friendly, and approachable.
Location
10.0
The hotel's location was perfect, right across from the train station and near the town center and local park.
Dining
8.0
The dining experience at the adjoining Beefeater pub/restaurant offered options for all tastes and needs.
Facilities
8.0
The facilities were clean and tidy, meeting expectations.
Victor
United Kingdom, April  2024
6.6/10

I stayed at the hotel for a weekend and found it to be a mixed experience. The rooms, despite being hot due to the location at the back of the hotel, had some issues like dirty walls and broken items. The service was friendly but lacked information about basic hotel details. The location was convenient opposite the train station, but there were no noises disrupting my stay. The dining experience was good overall, especially with Angus beef on offer. The facilities were adequate for my needs.

Rooms
5.0
The room I booked for the weekend was very hot and had its own idiosyncrasies like dirty walls and broken items.
Service
7.0
The service was friendly but lacked knowledge of basic hotel information. They were, however, helpful and willing to go the extra mile.
Location
8.0
The hotel's location opposite the Horsham train station was convenient for my trip, only a short walk from the town center.
Dining
7.0
The dining experience on Friday, Saturday, and Sunday was pretty good overall, with the highlight being the Angus beef offered.
Facilities
6.0
The facilities provided met my basic needs during my stay.
Dave
United States, April  2024
7.6/10

Having adjoining rooms with my family was great for two weary travelers. The male receptionist on duty provided a portable heater, though it took a while to heat up the room. The staff were friendly and helpful, making the stay exactly what we needed, but the dining experience could be improved.

Rooms
8.0
The rooms, even with a fan and open window, were set up as required. Friendly staff helped with a portable heater.
Service
7.0
The staff were busy but lovely. However, they were not very reactive to complaints.
Location
9.0
The hotel is close to the town center and Horsham Park, offering a good experience all round. The Beefeater onsite and late breakfast times were convenient.
Dining
6.0
The neighboring Beefeater provided dining options, but the breakfast experience was not welcoming. Gluten-free dishes were available.
Facilities
8.0
The hotel had great amenities like having a Beefeater onsite and adjoining rooms for families.
Friendly Staff
Dining Experience
William
United States, March  2024
7.8/10

My stay at the hotel was a mixed experience. The rooms were clean, tidy, and as cozy as I needed, with a bed so comfortable it felt like sliding into silk. However, the lack of air conditioning made it overly hot in the room, and the windows barely opened. The facilities were good overall, with a very comfortable and quality double bed, but some improvements are needed.

Rooms
7.0
The rooms were clean, tidy, and the bed was incredibly comfortable.
Service
8.0
The service was very friendly and helpful, especially the front desk staff.
Location
9.0
The location was perfect for our needs, close to the town center and with convenient access to the park and station across the road.
Dining
8.0
The dining experience in the adjacent restaurant was pleasant, with a great selection of food and good value.
Facilities
7.0
The facilities were good, with some room for improvement.
Mary
United States, February  2024
7.4/10

My stay at the hotel was pleasant overall. The rooms, while clean and functional, had some minor issues like dirty walls and broken items. The staff was friendly and helpful, although the heating not working made the room uncomfortable in low temperatures. The location was great for my trip, overlooking a busy road but surprisingly quiet. The dining experience lacked taste, but the adjoining restaurant had a good breakfast selection.

Rooms
7.0
The rooms were clean and functional, but nothing outstanding. The bed was comfortable, and there was a good desk to work at.
Service
8.0
The staff was friendly and very helpful, couldn't fault their customer service approach at all.
Location
9.0
The location suited our trip well, ideal for visiting relatives nearby. It was excellent for train travel to and from airports and for sightseeing in the city of London.
Dining
6.0
The dining experience lacked taste, but the adjoining Beefeater pub/restaurant had a good choice of breakfast items like cereals, toast, fruits, and more.
Facilities
7.0
Friendly Staff
Dirty Walls
Robert
United Kingdom, January  2024
8.4/10

My stay at the hotel was an overall pleasant experience. The rooms were smart, warm, and comfortable, although it got a bit too hot at times necessitating leaving windows open, which made it noisy. The service was top-notch, with responsive staff, though there was a slight delay in seating. The location was ideal for my needs, situated close to Horsham Park and the town center. The dining options were great with a variety to choose from, but at times understaffed. The facilities met my expectations, providing a satisfactory stay.

Rooms
8.0
The rooms were smart, warm, and comfortable, offering a cozy environment.
Service
9.0
The staff provided brilliant service, although there was a slight delay in seating.
Location
9.0
The location was spot on for my needs, close to the park and town center.
Dining
8.0
The dining experience was great with tons of choices, despite occasional understaffing.
Facilities
8.0
The facilities met my expectations, contributing to a pleasant stay.
convenient
noisy
Alan
United Kingdom, January  2024
7.0/10

My stay at the hotel was a mix of comfort and inconvenience. The rooms were great, spacious, and with plenty of hot water, but they felt a bit stuffy and sticky at times. Despite being clean and tidy, the humid nights made it challenging to sleep, requiring the use of a fan which wasn't ideal due to the noise from heavy traffic with the window left open. The location was convenient with Horsham Park nearby, but the noise from trains could be heard, and the online booking process was a bit impersonal. The service was friendly and helpful, with the staff carrying my bags upstairs on arrival, although guidance on breakfast arrangements could be clearer. The dining experience had its ups and downs, with excellent choices but also minuscule portions that left something to be desired. The facilities were satisfactory overall.

Rooms
7.0
The rooms were great, large, and had plenty of hot water, but felt quite stuffy and sticky. Despite being comfortable, the humid nights made it challenging to sleep.
Service
8.0
The service was friendly and helpful, with staff carrying my bags on arrival. However, clarity on breakfast arrangements could be improved.
Location
7.0
The location was good, next to Horsham Park and a short walk to the town centre. However, noise from trains and some impersonal online booking process were drawbacks.
Dining
6.0
The dining experience had its ups and downs, with excellent staff and choices but at times minuscule portions.
Facilities
7.0
The facilities were satisfactory overall.
Clean
Humid nights
Kevin
United Kingdom, July  2023
7.4/10

The hotel offers clean and comfortable rooms, with very reasonable rates. The service is helpful, although there was an unfortunate delay at breakfast. The location is spot on for our needs, but there were some minor issues in the dining experience. Overall, a good value for money stay.

Rooms
8.0
The rooms were warm, quiet, and had a very comfortable bed with a large TV. Despite being clean and tidy, the nights were very humid, necessitating the use of a fan or opening the window, which led to noise from heavy traffic.
Service
7.0
The staff were helpful and demonstrated good customer service skills, even assisting with luggage. However, there was an unexpected wait during breakfast service, despite prepayment.
Location
9.0
The location was ideal for our plans, with friendly staff at both the hotel and the restaurant. Close proximity to the train station, town center, and a lovely park.
Dining
6.0
The dining experience had some issues, such as being understaffed and the Beefeater deal not meeting expectations in terms of cleanliness and modernity.
Facilities
7.0
The facilities were satisfactory overall, with clean and simple rooms, but dealing with room changes was cumbersome.
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Rooms and Guests2 Guests, 1 Room